Question 1

How does the free trial work?

Accepted Answer

Sign up and start using all features immediately. Your card won't be charged until the trial period ends. Cancel anytime during the trial at no cost.

Question 2

What languages and frameworks are supported?

Accepted Answer

CodeRaven supports all major languages and frameworks including TypeScript, JavaScript, Python, Go, Java, Ruby, Rust, and more. The AI adapts to your codebase's conventions automatically.

Question 3

How accurate are the AI reviews?

Accepted Answer

Our AI catches real bugs, security issues, and style inconsistencies, not just linting noise. You control the strictness level, and every finding includes a confidence score so you can focus on what matters.

Question 4

Can I control what the AI does?

Accepted Answer

Absolutely. Configure review strictness, set custom prompts, define ignore patterns, and choose which repos and ticket types the AI can act on. You stay in control at every step.

Question 5

Is my source code secure?

Accepted Answer

Your code is encrypted in transit and at rest. We never store your source code beyond the duration of a review. Our infrastructure runs in SOC 2-compliant environments and we never train on your data.

Question 6

How does token billing work?

Accepted Answer

Each plan includes a monthly token allowance at no extra cost. If you exceed the allowance, you pay a flat per-token overage rate shown on each plan. You can set a monthly spend cap to prevent surprises. Usage within your included allowance is always free.

Question 7

Can I change plans later?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time from the billing settings. Changes take effect at the next billing cycle.

Question 8

What is AI Project Planning?

Accepted Answer

CodeRaven's AI planning system takes a plain-language project description and runs it through six stages: research, strategy, branding, architecture, product phases, and sprint planning. It outputs a structured plan with sprint-ready tickets that populate your board automatically.

Question 9

Do I need Jira to use the project board?

Accepted Answer

No. CodeRaven includes a full built-in project board with Kanban and Scrum views, sprints, epics, custom fields, and WIP limits. If you use Jira, Linear, or ClickUp, we offer bidirectional sync so both tools stay in lockstep.

Question 10

How does Document Intelligence work?

Accepted Answer

CodeRaven reads your codebase and generates structured documentation: architecture overviews, API references, and onboarding guides. It also indexes uploaded documents using RAG. The AI then pulls relevant context into planning sessions, ticket execution, and code reviews automatically.

Question 11

How does CodeRaven compare to CodeRabbit?

Accepted Answer

Both offer AI code review with full codebase indexing. CodeRaven also executes tickets into pull requests, manages projects with a built-in board, generates documentation, and automates workflows across Jira, Linear, and ClickUp. Pricing is per organization: a 20-person team pays $65/month vs. $480+/month on CodeRabbit.

Question 12

Which git providers are supported?

Accepted Answer

CodeRaven works with GitHub, GitLab, and Bitbucket across all features: code review, ticket execution, auto-fix, and documentation generation.

Question 13

Which project management tools integrate?

Accepted Answer

Jira, Linear, and ClickUp. All three support ticket execution (ticket to PR), workflow automation rules, and status transitions. Jira and Linear also support bidirectional board sync.

Question 14

Does CodeRaven integrate with Slack?

Accepted Answer

Yes. Install the Slack app via OAuth and map channels to repositories. Your team can mention the bot to ask questions, create tickets, and receive code review notifications directly in Slack. The AI responds instantly with full codebase and documentation context.

Question 15

Can CodeRaven auto-respond to Zendesk support tickets?

Accepted Answer

Yes. Connect your Zendesk account and enable auto-respond on a per-repo mapping. When a new ticket arrives, CodeRaven searches your project documentation, generates a response, and posts it as a public reply. It can also create a linked ticket on your internal board for tracking.

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